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	<title>jaephlec consulting &#187; social media</title>
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	<link>http://www.jaephlec.com</link>
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		<title>Twitter, What is it Good For?</title>
		<link>http://www.jaephlec.com/twitter-what-is-it-good-for</link>
		<comments>http://www.jaephlec.com/twitter-what-is-it-good-for#comments</comments>
		<pubDate>Tue, 30 Jun 2009 21:25:46 +0000</pubDate>
		<dc:creator>Jason Fleck</dc:creator>
				<category><![CDATA[Microblog]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.jaephlec.com/?p=220</guid>
		<description><![CDATA[Remember that crazy red headed guy from Mythbusters, Adam Savage? Yeah, the guy with the goatee and thick black frame glasses. Well, he made the news recently and not because of some crazy debunked myth. Adam racked up an $11,000 cell phone bill while in Canada. Apparently the problem was with the USB modem plugged [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignright size-full wp-image-221" title="swallow-bird" src="http://www.jaephlec.com/wp-content/uploads/2009/06/swallow-bird.png" alt="swallow-bird" width="303" height="231" /></p>
<p>Remember that crazy red headed guy from Mythbusters, <a href="http://en.wikipedia.org/wiki/Adam_Savage" target="_blank">Adam Savage</a>? Yeah, the guy with the goatee and thick black frame glasses. Well, he made the news recently and not because of some crazy debunked myth. <a href="http://digg.com/d1vIqS" target="_blank">Adam racked up an $11,000 cell phone bill while in Canada</a>.</p>
<p>Apparently the problem was with the USB modem plugged into his laptop. The wireless plan he had subscribed to was only suitable for the U.S. not Canada. AT&amp;T claimed that he accumulated 9 million kilobytes in uploaded/downloaded data. For those of you who can&#8217;t do the computation, that&#8217;s 9 freaking GIGS!</p>
<p>Being fed up with charges, he did what any faithful Twitter user would. He complained to the masses. Within the day AT&amp;T became a trending Twitter topic and soon the chatter was too great for AT&amp;T to ignore. Needless to say, AT&amp;T dealt with Adam&#8217;s charges to his satisfaction.</p>
<p>Cool huh?</p>
<p>Now you can add this to your book as another useful way to use Twitter. As for me, I&#8217;m just going to try to NOT rack up an $11,000 cell phone bill.</p>
<p>Photo cred: <a href="http://www.flickr.com/photos/noelzialee/" target="_blank">noelzialee</a></p>
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		<title>Using the System to Your Advantage</title>
		<link>http://www.jaephlec.com/using-the-system-to-your-advantage</link>
		<comments>http://www.jaephlec.com/using-the-system-to-your-advantage#comments</comments>
		<pubDate>Tue, 16 Jun 2009 19:39:19 +0000</pubDate>
		<dc:creator>Jason Fleck</dc:creator>
				<category><![CDATA[Microblog]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.jaephlec.com/?p=211</guid>
		<description><![CDATA[For those of you have HAVEN&#8217;T noticed, #squarespace has been a trending topic on Twitter for quite some time. For those of you who don&#8217;t know, Squarespace is, as noted straight from their website, &#8220;A fully hosted, completely managed environment for creating and maintaining a website, blog or portfolio.&#8221; So then, what&#8217;s the problem? They&#8217;ve [...]]]></description>
			<content:encoded><![CDATA[<p>For those of you have HAVEN&#8217;T noticed, #squarespace has been a trending topic on Twitter for quite some time.</p>
<p>For those of you who don&#8217;t know, Squarespace is, as noted straight from their website, &#8220;A fully hosted, completely managed environment for creating and maintaining a website, blog or portfolio.&#8221; So then, what&#8217;s the problem?</p>
<p>They&#8217;ve generated quite the controversy lately as noted by the tweet below.</p>
<p style="text-align: center;"><a href="http://www.jaephlec.com/wp-content/uploads/2009/06/square-space.png"><img class="aligncenter size-full wp-image-212" title="square-space" src="http://www.jaephlec.com/wp-content/uploads/2009/06/square-space.png" alt="square-space" width="501" height="240" /></a></p>
<p>Why all the hate? Well, people are pissed because Squarespace found a way to game the Twitter system. They created a simple contest, found a product people lusted after, and the rest is history. Now everyone&#8217;s Tweeting the Squarespace hashtag. A relatively unknown company has made a huge splash to millions of people for just under $6000 or 30 $199 apple gift cards.</p>
<p>That&#8217;s just brilliant in my book.</p>
<p>I think people should be a little less pissed off and a little more open to learning from the success of others. Squarespace took what they knew about Twitter, followed the rules, and made an irresistible contest. Good for them.</p>
<p>I&#8217;m interested in their traffic numbers. Obviously the contest was to increase name recognition, but does that correlate to increased traffic or better yet increased sales?</p>
<p>What do you think about Squarespace? Are they in the right or the wrong? Comment below and let me know! Hey that rhymed&#8230;</p>
<p>Photo cred: <a href="http://www.flickr.com/photos/piez/" target="_blank">piez</a></p>
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		<item>
		<title>Silent Twitterers</title>
		<link>http://www.jaephlec.com/silent-twitterers</link>
		<comments>http://www.jaephlec.com/silent-twitterers#comments</comments>
		<pubDate>Mon, 15 Jun 2009 20:56:28 +0000</pubDate>
		<dc:creator>Jason Fleck</dc:creator>
				<category><![CDATA[Microblog]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[tweetdeck]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.jaephlec.com/?p=197</guid>
		<description><![CDATA[Recently, Twitter&#8217;s been getting some negative press &#8211; horrible retention rates this and slow growth rate that. I also read a blog post singling out Twitters inability to get it&#8217;s users to actually Tweet. However, if you&#8217;d look past the surface, there&#8217;s definitely more to this story than, shall I say, &#8220;meets the eye.&#8221; I [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.jaephlec.com/wp-content/uploads/2009/06/hand-over-mouth.jpg"><img class="alignright size-full wp-image-198" title="hand-over-mouth" src="http://www.jaephlec.com/wp-content/uploads/2009/06/hand-over-mouth.jpg" alt="hand-over-mouth" width="300" height="200" /></a>Recently, Twitter&#8217;s been getting some negative press &#8211; horrible retention rates this and slow growth rate that. I also read a <a href="http://www.techcrunch.com/2009/06/06/on-twitter-most-people-are-sheep-80-percent-of-accounts-have-fewer-than-10-follower/" target="_blank">blog post</a> singling out Twitters inability to get it&#8217;s users to actually Tweet. However, if you&#8217;d look past the surface, there&#8217;s definitely more to this story than, shall I say, &#8220;meets the eye.&#8221;</p>
<p>I was the first one at work to sign up and begin using Twitter. Back in the day, ahem, six months ago, I was a huge advocate touting Twitters innovative and simple features. I&#8217;d tell everyone I knew to sign up, but few listened.</p>
<p>Out of the handful that hopped on the Twitter bandwagon, many sent out one tweet &#8220;checking out this Twitter thing&#8221; and that was that. The rest did something completely different.</p>
<p>The others began following people, but never joined the conversation. They leave TweetDeck open religiously, but never say a word. Weird? Yes. Wrong? No.</p>
<p>Twitter, like most things, is whatever you make of it. I don&#8217;t think there&#8217;s a wrong way to use the microblogging tool &#8211; other than spamming the shit out of it.</p>
<p>What type of Twitterer are you?</p>
<p>Photo cred: <a href="http://www.flickr.com/photos/42dreams/" target="_blank">42dreams</a></p>
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		<title>Double U Tee Eff</title>
		<link>http://www.jaephlec.com/double-u-tee-eff</link>
		<comments>http://www.jaephlec.com/double-u-tee-eff#comments</comments>
		<pubDate>Mon, 15 Jun 2009 19:33:01 +0000</pubDate>
		<dc:creator>Jason Fleck</dc:creator>
				<category><![CDATA[Web Sites]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://www.jaephlec.com/?p=192</guid>
		<description><![CDATA[So I&#8217;m kind of frustrated right now. Correction, I&#8217;m super frustrated right now. I went on to register my Facebook username to only find the two names I wanted, jasonfleck and jason.fleck, were both taken by the same douche bag! WHAT THE FUCK?! Is it really possible to get multiple usernames and link them to [...]]]></description>
			<content:encoded><![CDATA[<p><img class="size-full wp-image-193 alignright" title="wtf" src="http://www.jaephlec.com/wp-content/uploads/2009/06/wtf.jpg" alt="wtf" width="300" height="400" /></p>
<p>So I&#8217;m kind of frustrated right now.</p>
<p>Correction, I&#8217;m super frustrated right now. I went on to register my <a href="http://www.facebook.com/username/" target="_blank">Facebook username</a> to only find the two names I wanted, jasonfleck and jason.fleck, were both taken by the same douche bag!</p>
<p>WHAT THE FUCK?!</p>
<p>Is it really possible to get multiple usernames and link them to the same profile? I mean this dude&#8217;s profile has the same friends and everything. So from what I can tell, it&#8217;s the same profile. Honestly, I&#8217;m just as pissed at the fact I forgot to log on to Facebook Friday night to claim my user name as I am at the douche bag that stole both my names, but still, that&#8217;s not the point.</p>
<p>What am I going to do about it? Absolutely nothing. I&#8217;m going to cry about it on my blog and that&#8217;ll be life. I&#8217;m too lazy to report him and I can&#8217;t really tell if he is exploiting the system or not. Probably the only thing I could do is complain of nudity and hope the Facebook powers that be check out his profile.</p>
<p>Whatever, I&#8217;m over it. I ended up snagging <a href="http://www.facebook.com/jaephlec" target="_blank">www.facebook.com/jaephlec</a> so that&#8217;s satisfying. What username did you grab?</p>
<p>Photo cred: <a href="http://www.flickr.com/photos/hamed/" target="_blank">hamed</a></p>
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		<title>Why Citgo SUCKS</title>
		<link>http://www.jaephlec.com/why-citgo-sucks</link>
		<comments>http://www.jaephlec.com/why-citgo-sucks#comments</comments>
		<pubDate>Fri, 22 May 2009 17:34:42 +0000</pubDate>
		<dc:creator>Jason Fleck</dc:creator>
				<category><![CDATA[Rant]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://www.jaephlec.com/?p=156</guid>
		<description><![CDATA[Hey everyone. Meet Amanda. Yeah, that&#8217;s her on the right. She&#8217;s the kindest most caring, awesome woman you could ever meet. And oh, did I mention she&#8217;s my fiancee? Ok, maybe I am slightly biased, but seriously, how could you not love a face like that? Now down to the nitty gritty. Last night she stopped for gas [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.jaephlec.com/wp-content/uploads/2009/05/amanda01.png"><img class="alignright size-full wp-image-157" title="amanda01" src="http://www.jaephlec.com/wp-content/uploads/2009/05/amanda01.png" alt="amanda01" width="303" height="231" /></a>Hey everyone. Meet Amanda. Yeah, that&#8217;s her on the right. She&#8217;s the kindest most caring, awesome woman you could ever meet. And oh, did I mention she&#8217;s my fiancee? Ok, maybe I am slightly biased, but seriously, how could you not love a face like that?</p>
<p>Now down to the nitty gritty.</p>
<p>Last night she stopped for gas at a Citgo gas station, <a href="http://citgo.mycstore.com/16725117#" target="_blank">this one in particular</a>.  She filled up fine and when she tried starting her car, the engine wouldn&#8217;t turn over. Sucks right?</p>
<p>She called me at work and I left to bail her out. By the way, my work is 45 minutes away from where she was, so it was going to take me some time to get there.</p>
<p>After getting off the phone with me, she went inside and explained the situation to the two or three guys behind the counter and told them that I was on my way to handle the situation. What&#8217;d they do? THEY THREATENED TO HAVE HER CAR TOWED!</p>
<p><a href="http://www.jaephlec.com/wp-content/uploads/2009/05/citgo01.png"><img class="alignleft size-medium wp-image-158" title="citgo01" src="http://www.jaephlec.com/wp-content/uploads/2009/05/citgo01-300x136.png" alt="citgo01" width="300" height="136" /></a>Did they offer to push her car into a parking stall? Nope. Did they ask her if she&#8217;d like some coffee while she waited? Nope. Did they do anything that would constitute the littlest notion of good customer service? Nope.</p>
<p>Situations like this amaze me. I&#8217;ll never understand how people can be so cruel &#8212; espeically to a cute, little blonde. I know that each Citgo is independantly owned and opperated, but honestly, I&#8217;m never filling up at any Citgo ever again. <a href="http://citgo.mycstore.com/16725117#" target="_blank">Please go here</a> and rate their friendliness and customer service a 1 in the bottom right.</p>
<p>P.S. Hey Citgo, by the way, I drive an hour to work everyday and that means an hour back too. In other words, I fill my gas tank on average AT LEAST two times per week.</p>
<p>Please Retweet this and help me get the word out. This type of behavior is unacceptable and we shouldn&#8217;t have to put up with it.</p>
<p><strong>**UPDATE**</strong>The story unfolds even further. Apparently there was only one guy behind the counter, but the manager was in the building too &#8212; doing what ever managers do behind closed doors. Anyway the manager caught wind of the situation and definitely said he was getting the car towed. THE MANAGER OF ALL PEOPLE DIDN&#8217;T EVEN HELP HER OUT!</p>
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